Availity Essentials update: streamline eligibility, claims, ERA, and training through Availity Essentials.
Curative provider portal
Find everything you need to serve our members and support your practice right here. As of January 1, 2026, Curative will no longer contract through the Aetna/First Health wrap network and will instead use the Cigna Healthcare® PPO Network or the Curative Wrap Solution, which includes the HealthSmart Preferred Network.
Manage medical and Rx prior authorization requests
Network and eligibility
Check member coverage and eligibility status and confirm you're in network.
Access information about Curative Pass for EPO Value, including FAQs and video guides here.
Faster, hassle-free payments for your practice
The Curative Cash Card makes reimbursement simple. When members present the card, your practice receives the cash price at the time of service—no claims to file, no cost-share to collect, and less administrative work. It’s a fast, reliable payment option that expands access for Curative members while ensuring your practice gets paid promptly.
Get Support
Contact us
Contact us
For additional support, please contact Curative Provider Services.
For questions about claims, please email providercustomerservice@curative.com.
For questions about preauthorization, please visit our prior authorization page.
For provider support, call 855-414-1083.
Need to correct a pay-to address?
Complete the form below to update your address in our records.
Learn more about coverage, claims, reimbursements, and more.
Providers: welcome to Curative!
You're now in-network with Curative. Now what? Let us take you through the 411 on all things Curative, like our unique $0 out-of-pocket plan with the completion of a Baseline Visit. We will also cover claims, prior authorizations, demographic updates, and more.
*Cigna Healthcare is an independent company and not affiliated with Curative. Access to the Cigna Healthcare PPO Network is available through the contractual relationship between Curative and Cigna Healthcare. All Cigna Healthcare products are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company. The Cigna Healthcare name, logo, and other marks are owned by Cigna Intellectual Property, Inc. The Cigna Healthcare® PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna Healthcare PPO for Shared Administration.
**Cigna Healthcare analysis of actual providers contracted as part of the Cigna Healthcare PPO for Shared Administration. Subject to change.