Question 1

Should I become a Curative provider?

Accepted Answer

Curative designed a health plan for members focused on transparency and total wellbeing. You, as a care provider, are an important part of helping to make that a reality. For members who have participated in the Baseline Visit, within the first 120 days after enrollment, Curative requires no copay, no deductible, and no out-of-pocket for in-network items and services including many top-tier prescription drugs. For you as an in-network provider, that means that there’s no need to chase down copays or deductibles on the backend. Cost-sharing and collections are simple when it’s only $0. And when concerns over the cost of care are removed from the equation, members will seek care whenever they need it, instead of delaying, helping achieve better long-term health outcomes. Let’s cure health care together.

Question 2

How often is the Curative doctor/provider directory updated?

Accepted Answer

Our provider directory will be updated every month or more frequently to the extent required by law. Please let us know if your information has changed by contacting providers@curative.com. More information available in our provider manual.

Question 3

How do I register for the provider portal?

Accepted Answer

We’re working to launch an easy-to-use, comprehensive provider portal. We’ll let all of our providers know the minute it’s ready to access.

Question 4

Who do I contact for questions about the payment process?

Accepted Answer

To ensure a more streamlined payment process, please request our Electronic Funds Transfer form from Provider Relations: providers@curative.com. Please refer to the provider manual for more information about processing claims.

Question 5

What is the procedure for disputing a claim decision?

Accepted Answer

Please refer to the provider manual.

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