Availity Essentials
Curative leverages the Availity Essentials platform to streamline provider interactions and enhance administrative efficiency.
The following services are currently supported through the Availity portal:
1. Eligibility and benefits verification
- Real-time eligibility lookup for Curative members (Same name as employer provided)
- View covered services, co-payments, coinsurance, and deductibles
- Check plan-specific coverage and benefit limitations
2. Claims submission
- Submit professional and institutional (UB-04/HCFA) claims electronically
- Upload supporting attachments when required (medical records, invoices)
- Submit corrected claims with proper indicators
3. Claims status inquiry
- Track claim receipt and processing progress
- View payment details, denial reasons, and status codes
- Export remittance advice summaries for reconciliation
- Must be the exact DOS.
4. Remittance advice (ERA) access
- View and download Electronic Remittance Advices (835 files)
- Reconcile payments with claim adjudication outcomes
- Need to be enrolled to be able to obtain this access.
5. Training and education (Essentials on Availity)
- Access Curative-specific payer spaces for downloadable training guides and reference materials
- Register for live and on-demand webinars
Provider access requirements
- Providers must be registered on availity.com
- Tax ID (TIN) and NPI are required for access to Curative’s payer space
- Office managers can delegate access to appropriate staff members within their group