Telehealth Care: When and Why You Should Use It
5 Minutes
Team Curative
Sep 23, 2025
Telehealth has transformed the way we access care. What started as a necessary solution during the COVID-19 pandemic has quickly become one of the most important digital health tools available today—providing fast, convenient, and affordable options for both urgent and preventive needs.
With Curative Telehealth, members can now connect with licensed providers in minutes right from their member portal—no waiting rooms, no extra apps, and no copays.
For longer-term and preventive care, members in Texas and Florida also have access to Curative Primary Care, making it easier to manage annual checkups, chronic conditions, and wellness goals.
Knowing you have reliable, around-the-clock access to virtual care can make a huge difference when health concerns pop up unexpectedly or you don’t have reliable care around you. But when is telehealth the right choice, and what benefits does it bring for both members and employers? Let’s explore.
When is telehealth necessary?
Employee telehealth is ideal when you need convenient, accessible, and non-emergency care. Some of the most common conditions that can be treated with Curative Telehealth, or any virtual urgent care option, include:
Cold, flu, or COVID-19 symptoms
Seasonal allergies or mild allergic reactions
Urinary tract infections
Skin rashes, infections, or blemishes
Earaches and ear infections
Mild to moderate back, arm, or shoulder pain
Insect bites or stings
Nausea, vomiting, or diarrhea lasting more than 24 hours
Minor burns or injuries
While Curative Telehealth is an excellent option for urgent, non-emergency needs, it’s important to remember: if you are experiencing a medical emergency or life-threatening symptoms, always call 911.
Telehealth for primary care is also expanding. Through Curative Primary Care, Curative members in Texas and Florida can use virtual visits not only for urgent needs but also for ongoing health management—like annual checkups, medication refills, lab follow-ups, or chronic condition support. This means your primary care provider can stay connected with you between in-person visits, helping you stay on track with preventive screenings and long-term wellness goals.
For example, if you’re managing high blood pressure, a quick telehealth check-in can help you review your readings, adjust medications, and avoid an unnecessary trip to the clinic—all while staying consistent with your care plan.
Why use Curative Telehealth? 3 big benefits
Virtual visits are no longer just a backup plan—they’re one of the most effective ways to get care when and where you need it. Here are three of the top telehealth benefits for Curative members:
1. Skip the waiting room
In-person urgent care visits can mean hours in shared spaces, increasing exposure to germs. With Curative Telehealth, you can connect to a provider in minutes—right from the comfort of your home.
2. Streamlined, connected care
Your telehealth provider can prescribe medications, write notes for work or school, and coordinate with your primary care doctor. This level of integration makes digital health tools like telehealth an essential part of a modern care experience.
3. $0 copays with Curative
Unlike many plans that still charge for virtual care, Curative Telehealth visits come at no cost to members who complete their Baseline Visit within the first 120 days of coverage. That means $0 for video, phone, or chat visits—affordable care without compromise.
Telehealth benefits for employers
Employers are increasingly recognizing the value of offering telehealth benefits for employees as part of a modern health plan. Key advantages include:
Reduced absenteeism: Employee telehealth allows members to receive care faster, minimizing missed workdays.
Lower healthcare spending: Earlier, virtual interventions reduce unnecessary ER and urgent care use.
Improved employee satisfaction: Easy access to telehealth benefits leads to higher engagement and retention.
Support for preventive care: Virtual access increases uptake of screenings and checkups.
With Curative Telehealth, employees can resolve urgent needs quickly and return to work sooner, helping minimize productivity loss. And through Curative Primary Care, members in Texas and Florida gain easier access to preventive and ongoing care, which supports long-term workforce health and helps employers manage rising healthcare costs.
Is telehealth covered by health insurance?
Yes—if you’re a Curative member. Once you’ve completed your Baseline Visit, you’ll continue to have access to $0 copay telehealth visits for in-network coverage, including Curative Telehealth and Curative Primary. That means affordable, transparent care with no surprise costs.
If you’re not yet a Curative member, check with your current health plan to see if telehealth is covered. Traditional urgent care and ER visits can cost hundreds of dollars for even simple treatments, while Curative members enjoy a modern alternative: telehealth built into their plan at no additional cost.
How to get started with Curative Telehealth
Log in: Access your Curative Member Portal.
Choose telehealth: Select “Telehealth” from your dashboard.
Answer a few questions: Share your symptoms so we can match you to the right provider.
Connect in minutes: Start a video, phone, or chat visit right away.
How to get started with Curative Primary Care
Once you’re a Curative member, make an appointment by phone 512-881-2515 or email primarycare@curative.com. Currently available to members in Texas and Florida.
The bottom line
Telehealth has become an indispensable part of healthcare. For members, it means faster, more affordable access to care with Curative Telehealth and Curative Primary Care. For employers, it means offering telehealth benefits that lower costs and improve workforce health.
The future of healthcare is here—and it’s virtual, powered by digital health tools that deliver better outcomes for everyone.
Disclaimer: The information in this blog is for general educational purposes only and is not a substitute for professional medical advice. Always consult your physician or qualified healthcare provider regarding any medical condition. If you are experiencing a medical emergency, call 911 immediately.
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Table of Contents
When is telehealth necessary?
Why use Curative Telehealth? 3 big benefits
Telehealth benefits for employers
Is telehealth covered by health insurance?
How to get started with Curative Telehealth
How to get started with Curative Primary Care
The bottom line
