We dislike surprise bills just as much as you do. Curative designed its plan to be as simple as possible with guaranteed payment for covered services with any physician in Curative’s provider search. That usually means $0 out-of-pocket costs and bills go away, but if any balance is due, we’ll provide all the information you need to know. If you get a bill in the mail, we'll help figure out why and what to do.
Rest assured — this is not a bill. It’s just a breakdown of how we covered your care. A bill will come directly from your provider.
Reach out to member services at 855-428-7284.
Here are your rights and protections as a consumer.
Our team will respond in 3-5 business days to clarify your coverage and provide any information on next steps.
Member Services: 855-428-7284