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FAQ: Brokers
Frequently Asked Questions for
Brokers
Brokers
Brokers
Brokers Overview
What makes Curative's health plan different from other plans?
What does the Baseline Visit entail, and how does it benefit members?
Are there any geographic restrictions for selling Curative plans?
How does Curative handle pre-existing conditions?
How does Curative manage claims for members with dual coverage or more than one insurance plan?
How can I stay informed about new Curative products and updates?
Getting Started
How do I get appointed to sell Curative plans?
What training and resources are available to help me sell Curative plans?
What if my clients or their employees have questions about their Curative benefits or administration?
Employer Portal
How do I access the employer portal?
How do I log in to the employer portal?
As an employer, how do I add or remove members?
How do I edit member information?
What’s the benefit of using this portal?
How will edits through the portal be synthesized with other enrollment documents?
Can I print membership cards on the portal?
How do I request a provider be added to your network?
Are there any limitations of the portal I should note?
Is client data secure on this portal?
What if I’m having technical difficulties?
Curative Zero Card
Why does Curative have two different cards for members?
Why do you guarantee your provider search?
What if a member has a favorite doctor and doesn’t see them in the provider search?
What are the criteria for the Curative Zero Card approved providers? How is that different from an in-network or out-of-network provider?
What do providers think of the Curative Zero Card?
Who is eligible to use the Curative Zero Card?
Are the cardholders responsible for any expenses? Does it impact credit?
What services does the Zero Card cover? Does it include prescriptions?
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