Your right to medical records
Under state and federal law, patients (or their parent/legal guardian) have the right to inspect and obtain a copy of their medical records.
How to request your records
You may request your medical records by submitting a completed Medical Records Request Form:
By fax: 833-760-3247
In person
If you need assistance:
Front Desk Phone: 512-881-2515 Email: primarycare@curative. com
Requests must be complete and signed to be processed.
Response time
Records will be provided within 15 business days of receiving a complete request, as permitted by applicable state law.
Your rights
You have the right to:
Receive copies of your medical records
Request records in electronic format, when available
Request an amendment or correction to your record
Receive a written explanation if access is denied or limited
Access may be limited in certain circumstances as permitted by law.
Questions or privacy complaints
If you have questions regarding your medical records or privacy rights, please contact:
Medical Records / Privacy Officer Front Desk: 512-881-2515 Fax: 833-760-3247
You may file a complaint with the appropriate regulatory authority based on the state in which you received care:
Texas Patients
Texas Medical Board
Texas Board of Nursing
Texas Physician Assistant Board
https://www.tmb.state.tx.us/ page/pa-home
Florida Patients
Florida Board of Medicine
https://flboardofmedicine.gov/
Florida Board of Nursing
Florida Board of Medicine - Physician Assistant Council
https://flboardofmedicine.gov/ licensing/physician- assistants/
Florida Department of Health
https://complaint-portal.mqa. flhealthsource.gov/home
Federal Privacy Complaints (All Patients)
You may also file a complaint regarding privacy practices with:
U.S. Department of Health & Human Services – Office for Civil Rights
https://ocrportal.hhs.gov/ocr/ smartscreen/main.jsf
Filing a complaint will not affect your care.